Right of withdrawal

Cancellation policy

Right of withdrawal

You may cancel your contract declaration within 14 days without giving reasons in writing (e.g. letter, fax, e-mail), orally or - if the goods have been delivered to you before the end of this period - also by returning the goods.

The time limit begins after receipt of this notification in writing, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB". The timely dispatch of the revocation [or the goods] is sufficient to comply with the revocation period. The revocation is to be addressed to: 

Bello-Mieze & Co

Petra + Jürgen Buschen Tierfutter Online GbR  

At the Landwehr 20

48268 Greven


Consequences of withdrawal

In the event of an effective cancellation, the services received by both parties are to be returned and any benefits derived (e.g. interest) surrendered.  If you are unable to return or surrender the received services and benefits (e.g. advantages of use) in whole or in part or only in a deteriorated condition, you must compensate us for the value. For the deterioration of the goods, you only have to pay compensation if the deterioration is due to handling of the goods that goes beyond the examination of the properties and functionality.  The term "testing of properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail shop.  Items that can be sent as a parcel are to be returned at your expense and risk. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation [or the goods], for us with its receipt.

End of the revocation instruction